Firmware Upgrades The Upgrade Utility makes the process effortless. You can perform the upgrade from a PC on the LAN, and the Upgrade Utility will ensure the correct upgrade file is used. ¡P Upgrade Utility runs under Windows 95/98/NT/2000. ¡P You can download the Upgrade Utility from our FTP server: ftp://ftp.planet.com.tw/Internet_Gateway/utility/ ¡P There are different firmware codes for different products. You must use the correct firmware code for your product. Firmware code is available as follows: ¡P For Internet Access Server products: ftp://ftp.planet.com.tw/Internet_Gateway/ ¡P For Print Server products: ftp://ftp.planet.com.tw/Print_Server/Firmware/ Procedure: 1. Download and unzip the upgrade utility file to a temporary directory. Run Setup.exe to start the installation process. 2. Download and unzip firmware file to the following directory. C:\Program Files\Ugutil\program 3. Start the UPGRADE program by selecting Start -> Programs -> Ugutil -> Upgrade Utility. 4. Click first button (Select Browse -> Browse Targets...) 5. A list of compatible devices on your LAN will be displayed. Each device is listed by its Default Name. The Default Name is shown on a sticker on the base of each device. 6. Select the device you wish to upgrade, and click the File button to specify the firmware location. The firmware will be transferred to the selected device. If the Upgrade button is grayed out, the correct upgrade file is not available. Download the correct file and install as described above. Note: -During the Upgrade process, the device cannot process any data. Any existing connections to the device will be terminated, and the device will be unavailable to LAN users. -After the Upgrade is completed, the device will reboot and become available for normal operation. -Do NOT power off the device during the Upgrade process. The results of a power loss are unpredictable. Question: The Upgrade failed, Why? Ans: 1. Check that no type of Router exists between your PC and the destination device. The Upgrade program is unable traverse a Router. 2. If no firmware file matches the selected device, the Upgrade" button" will be grayed out, and the "Upgrade" will display "None" In this case, download the correct file, as explained previously. If you still have problems, send an E-mail to the following address support@planet.com.tw