1. Double-click on the driver file and the Winzip wizard will come up. In the box labeled "Unzip to Folder" erase what is in the box and replace it with C:\SM56TEMP. If necessary repeat with the second part of the drivers. 2. Next double-click on the SM56 PCI Cleaner Icon. This will remove your old modem from your system. 3. Remove any disks in your computer and close all open windows. Restart your computer 4. When Windows restarts, it will see your modem as new hardware. 5. Point Windows to the directory that you unzipped the driver files into C:\SM56TEMP 6. Windows will now find Wave Device for Modem. Again point Windows to the directory C:\SM56TEMP. 7. Windows will complete its start up and your modem will be updated