PLANET Wire Free Family

11Mbps IEEE802.11 Products

WL-3550

Wireless LAN PCMCIA Adapter


Troubleshooting

5.1 Problem Solving

Probable Causes & Solution:

    1. Insert the PCMCIA adapter into Notebooks slot again. A beep should be heard if the adapter is properly inserted.
    2. Check the I/O cable that connects the RF module and the PCMCIA adapter. The power LED should be turn on if the cable is properly connected.
    3. In a non-Windows 95 environment, make sure a PCMCIA card service driver installed in your computer. Check Sec. 3-2 Hardware Installation for WL-3550.

Probable Causes & Solution:

    1. Make sure the Access Point which the station associated with is powered on.
    2. Start the Site Survey Utility to make sure the operating radio channel is in good quality. Otherwise, change the Access Point and all the stations within the BSS to another radio channel.
    3. Make sure the station is configured with the same security option with the Access Point, either turn off or turn on with the same security key.
    4. Make sure the BSS ID is the same as the Access Point for a roaming disabled station, or the ESS ID is the same as the Access Point for a roaming enabled station.

5.2 How to obtain further assistance

  1. Direct your questions to support@planet.com.tw
  2. PLANETs technical support hot-line is:

Tel: +886-2-2219-9518

Fax: +886-2-2219-9528

Direct any of your questions to the sales support department.

  1. Check PLANETs Web site at www.planet.com.tw for FAQ and updated information.

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